Privacy Policy

At Beyond Logistics Ltd (BLL), we are committed to protecting the privacy and security of your personal and operational data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our warehousing, distribution, and supply chain management services.

By accessing our platforms or engaging our services, you consent to the data practices described in this policy. We adhere to the Data Protection and Privacy Act of Uganda and international best practices.

We collect information to provide efficient logistics solutions. This includes:

• Personal Identification: Name, email address, phone number, and company details provided during account registration or quote generation.
• Operational Data: Consignment details, inventory lists, SKU specifications, and shipping origins/destinations.
• Financial Data: Billing addresses, transaction history, and payment details (processed via secure third-party gateways).
• Technical Data: IP addresses, browser types, and usage patterns when accessing our client portal.

Your data is used strictly for legitimate business purposes, including:

• Service Delivery: Processing orders, managing inventory, and coordinating transportation.
• Communication: Sending quote estimates, shipment status updates, and administrative notices.
• Compliance: Adhering to National Drug Authority (NDA) regulations, tax laws, and customs requirements.
• Improvement: Analyzing logistics data to optimize route planning and warehouse efficiency.

We do not sell your personal data. However, we may share information with trusted third parties solely for operational needs:

• Regulatory Bodies: NDA, URA, and other government agencies for compliance and customs clearance.
• Service Partners: Third-party transporters or last-mile delivery agents acting on our behalf.
• Legal Requirements: If required by law or to protect the rights and safety of BLL and our stakeholders.

We implement robust physical and digital security measures to protect your data. Our Warehouse Management Systems (WMS) are encrypted, and physical records are stored in access-controlled environments.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

Our website and client portal use cookies to enhance user experience, remember your preferences, and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of our quote generator and portal.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Compliance Officer: